September 10, 2015 / Blog / posted by Dipak Patel
During a discussion with one of my friends,I was left wondering how things have evolved radically for Enterprise communication, from desk landline phones to Mobile App based calling. Now, one can have features like presence, file sharing, messaging, video calling, auto attendant and much more at their disposal, anywhere. Many enterprises still communicate in the old school way, tying employees...
August 10, 2015 / Blog / posted by Sumit Bose
Wholesale voice business and the disputes associated with it go hand in hand. Higher the volume of business, higher are the disputes. These disputes if not handled properly can eat up the bottom-line of a carrier very soon. Let me illustrate with a real-life example: “Carrier A used to send huge volume of traffic to other carriers (mostly operators) for...
July 10, 2015 / Blog / posted by Vikas Desai
Unified Communications and Collaboration (UC & C) is the integration of real-time applications such as video presence, IM, email, voice mail, fax, video conferencing, web collaboration and CRM. Through the integration of all of the various forms of workplace communication, UC&C provides for a number of operational advantages for both large enterprise and SMBs alike. Through the enabling of multiple...
June 10, 2015 / Blog / posted by Ranjit Singh
Agility, automation and enhanced operational efficiency are key to succeeding in the competitive and dynamic telecommunications marketplace. With billing, rating, routing, finance,deal, dispute and regulatory compliance, today’s telecom operators and carriers must juggle many moving parts when it comes to their wholesale business. The challenge of managing interconnections with multiple customers, vendors and fellow carriers is further compounded by disparate...
June 1, 2015 / Blog / posted by Vikas Desai
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