February 17, 2021 / Blog / posted by Harshita Kapoor
In the digital era, the telecom industry provides ample services to its customers apart from calling. With these increased services, the telecom industry has become a goldmine of data. Thus, it has become highly prone to risks and different types of frauds. A fraudster can be sitting inside the company’s premises or even half-way across the world and would still...
January 28, 2021 / Blog / posted by Manasi Mulasi
2020 remains to be a year of irony. While some industries struggled to survive, few others had the challenge of addressing the massive surge in demand. One such industry was telecommunication that saw a jump in demand when most offices and schools across the world shifted base. There was a manifold increase in the demand for telecommunication services primarily the...
December 10, 2020 / Blog / posted by Harshita Kapoor
The first-ever SMS in the world was sent on 3rd December 1992 by Neil Papworth, that said, “Merry Christmas.” For the convenience they provide, messaging services have been used for various purposes since then. The 2000s saw the growth of person-to-person (P2P) messaging while the 2010s have seen a surge in the growth of application-to-person (A2P) messaging. Though P2P messaging...
November 24, 2020 / Blog / posted by Chanderhas Rana
Every industry has experienced major impact since the onset of COVID-19, and telecom industry is no stranger. Undeniably there have been some major disruptions in the telecom space. The industry has seen close to 80% dip in international roaming clearly due to the lack of travel. Similarly, there are other telecom services that have also suffered. But on the bright...
November 18, 2020 / Blog / posted by Harshita Kapoor
Businesses today must guarantee the continual presence and engagement of their potential client base through all the social media platforms as well as their website. Investment in enhanced business communication has become primary for businesses to successfully sell their products and services. However, social media promotions are no more enough to engage the customers as they are constantly flooded with...
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