Bankai Group is an equal opportunity employer that values its people and ensures that they are able to maintain an excellent work-life balance. We are a growing organization and adopts an inclusive approach towards our team.  Some of the guiding principles have been the following:

  • Building a quest for learning to inculcate a learning culture within the organisation.
  • Authenticity and integrity at the core in business and personal dealings.
  • Nurture a culture of teamwork, as a personal contribution, however brilliant, cannot promote organizational interests, unless it is made within the framework of the team.
  • Knowledge is the only acceptable source of strength, power and authority.
  • Adherence to all the statutory rules and regulations strictly to strengthen our belief in being a good corporate citizen.
  • Induce effective two – way communication for dissemination of the goals of the Management and for employees’ feedback on the activities of the company, suggestions and grievances.

If you see yourself resonating with our culture, feel free to apply for the open positions.

We Have The Following Openings Currently
SMS Firewall Engineer
Location
Ahmedabad

Experience
1 – 5 Years
No. Positions
02

Qualification
BE/B.tech OR B.Sc OR /M.Sc., CCNA, CCNP

Job Description
Skills Required:
  • Experience of any SMS Firewall like Omobio, Infobip sGate, Comviva SMS Firewall, Openmind, Haud's SMS Firewall, Smart wall Solutions and any other.
  • Experience signalling protocols such as SMPP, SS7, HTTP.
  • Experience and strong knowledge in SMS Firewall, Routing rules, Blacklist and Whitelist.
  • In-depth knowledge in SMS Firewall architecture.
  • A2P/P2P SMS traffic management and monitoring (Firewall rules creation),
  • Detecting and blocking grey route leakages (off/on-net and international)
  • Creating interconnections between network nodes according to protocols (SMPP, SS7, SIGTRAN, STP, M3UA links).
  • Evaluation of existing Firewall services technologies as well as the recommendation of additions, improvements, and changes in the Firewall and services.
NOC Engineer - SMS
Location
Ahmedabad

Experience
2 – 6 Years
No. Positions
02

Qualification
Bachelors/Masters or Diploma any field

Job Description
Skills Required:
  • Mandatory Skills: SMPP, SMSC
  • Provide 24X7X365 NOC Support for VAS related issues
  • Manage day to day operations of SMS NOC Customer/Vendor/Route/Rate Configuration Management,Trace Capturing & Troubleshooting
  • Manage day to day operations of SMS NOC Customer/Vendor/Route/Rate Configuration Management,Trace Capturing & Troubleshooting
  • Monitoring of all alarms/alerts from system and System health checklist for various nodes
  • Monitoring of all alarms/alerts from system and System health checklist for various nodes
  • Monitoring of all alarms/alerts from system and System health checklist for various nodes
  • Answer customer emails/calls and provide timely & high level of service
  • Use a variety of tools (Ethereal/Wireshark, ping, traceroute, browser, etc.) to quickly verify reported events
  • Head to Head testing/configuration with clients
  • Management reporting as per requirement
  • Maintain a good understanding of all NOC processes and implement them appropriately
NOC Engineer
Location
Ahmedabad

Experience
2 – 6 Years
No. Positions
03

Qualification
Bachelors/Masters or Diploma any field

Job Description
Skills Required:
  • Mandatory Skills : SIP, ILD/NLD
  • Resolving any issues related to the servers, networks and telecommunications by consistently troubleshooting and monitoring
  • Experience in handling ILD customer complaint issues such as ASR, ACD, Call failure, calling card Call Failure, FAS, no RBT, mute call, NLD/ILD roaming call failure, CLI issue, one-way audio etc.
  • Initiation and effective management of Trouble Ticket (TT) through the closure, paying close attention to the SLA requirement and capturing all relevant.
  • Experience in handling ILD customer complaint issues such as ASR, ACD, Call failure, calling card Call Failure, FAS, no RBT, mute call, NLD/ILD roaming call failure, CLI issue, one-way audio etc.
  • Checked Carrier wise performance Report, IP report & Band Width Utilization Report.
  • Coordination with different carriers while new interconnection or active carriers.
  • Monitoring of Soft Switch and take corrective action.
  • Analysis of Hardware/Software related alarms in coordination with Vendor and resolve the issue.
  • Daily analysis of ASR &ACD.
  • Experience in various Protocols, e.g. SS7, SIP, SIGTRAN & H.323 etc. to diagnose any reason for call failures.
  • Experience in Handling performance-based issues such as low ASR, low ACD, high PDD, and blocked circuits

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    Bankai