Bankai Group is an equal opportunity employer that values its people and ensures that they are able to maintain an excellent work-life balance. We are a growing organization and adopts an inclusive approach towards our team.  Some of the guiding principles have been the following:

  • Building a quest for learning to inculcate a learning culture within the organisation.
  • Authenticity and integrity at the core in business and personal dealings.
  • Nurture a culture of teamwork, as a personal contribution, however brilliant, cannot promote organizational interests, unless it is made within the framework of the team.
  • Knowledge is the only acceptable source of strength, power and authority.
  • Adherence to all the statutory rules and regulations strictly to strengthen our belief in being a good corporate citizen.
  • Induce effective two – way communication for dissemination of the goals of the Management and for employees’ feedback on the activities of the company, suggestions and grievances.

If you see yourself resonating with our culture, feel free to apply for the open positions.

We Have The Following Openings Currently
Carrier Executive (Part Time) – Saturday & Sunday
Location
Ahmedabad

Experience
0 – 3 Years
No. Positions
1

Qualification
Any Graduate

Job Description
Skills Required:
  • Basic computer skills, emails, MS. Office
  • English, Business Communications, Presentations, Phone mannerisms
  • Working on prospects approaching through online chat/calls/emails/other Medias.
  • Converting leads to accounts
  • Lead Conversion Targets and Number Targets to be achieved
Customer Support
Location
Ahmedabad

Experience
1 – 2 Years
No. Positions
1

Qualification
Any graduate

Job Description
Skills Required:
  • Excellent Verbal, Written Communication Skills & Telephone Etiquettes
  • Technical Skills, Problem Management
  • Customer Relationship
  • Reporting & Documentation
  • Basic operations of Windows and Microsoft Office
  • Must be a team player and well-mannered, Highly motivated and self-directed, capable of multi-tasking, and able to work with mini supervision, Able to interface directly with cross-functional teams, Strong work ethic and positive team attitude
NOC SMS Engineer
Location
Ahmedabad

Experience
0 – 2 Years
No. Positions
1

Qualification
B.E./ B. Tech (CE/CS/IT) or equivalent

Job Description
Skills Required:
  • Provide 24X7X365 NOC Support for VAS related issues
  • Manage day to day operations of SMS NOC Customer/Vendor/Route/Rate Configuration Management, Trace Capturing & Troubleshooting
  • New clients interconnect and interconnection testing
  • Monitoring of all alarms/alerts from system and System health checklist for various nodes
  • Monitoring Disk Space, log files, Dumps/logs purging, application up-time
  • Capacity management and reporting in case of possible breach of capacity
  • Answer customer emails/calls and provide timely & high level of service
  • Use a variety of tools (Ethereal/Wireshark, ping, traceroute, browser, etc.) to quickly verify reported events
  • Head to Head testing/configuration with clients
  • Management reporting as per requirement
  • Maintain a good understanding of al l NOC processes and implement them appropriately

Apply Now

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