The MNO Growth Strategy for Reducing Opex and Eliminating Capex via Managed Services

Redefining Growth for Modern MNOs

As the telecom industry undergoes rapid digital transformation, Mobile Network Operators (MNOs) face mounting pressure to maintain profitability while staying agile, efficient, and innovative. Managing international carrier operations—especially in the voice segment—remains a significant challenge due to its capital-intensive infrastructure and ever-evolving complexity.

Mobile Network Operators are burdened by rising operational complexities, high maintenance costs, and the relentless pace of technological change. Managing everything in-house—whether it’s traffic, routing, billing, or sales—diverts focus from innovation and strategic growth. Outsourcing to a trusted Managed Services partner enables MNOs to simplify operations, cut Capex and Opex, and stay competitive. From specific telecom functions to entire workflows, managed services deliver efficiency, scalability, and long-term resilience.

In such an environment, outsourcing critical yet non-core functions to trusted partners is no longer a luxury, but a necessity.

Bankai Group’s Managed Services, with more than 35 years of experience across continents, are designed to help MNOs overcome these challenges. By offering a comprehensive, low-risk, zero-Capex model, we empower operators to significantly reduce costs, increase revenue, and focus on their strategic business goals.

From voice traffic and gateway operations to sales, disputes, and round-the-clock monitoring, our end-to-end service suite transforms the international voice business into a reliable engine for scalable growth.

To support this mission of operational excellence and revenue optimization, Bankai Group offers a holistic suite of Managed Services tailored specifically for MNOs. Each component is designed to offload operational burdens while unlocking measurable business value.

What follows is a closer look at the individual services we provide:

Voice Traffic Management

Handling international voice traffic is a delicate balancing act involving quality control, cost optimization, and traffic routing. Bankai takes full responsibility for managing this complexity. Using intelligent systems and decades of routing experience, we ensure traffic is directed through optimal paths that deliver both high voice quality and better margins.

Our clients benefit from seamless connectivity, efficient capacity usage, and reduced operational errors—translating into improved end-user satisfaction and stronger profitability.

International Gateway Management

Deploying and operating international voice gateways can drain resources and slow down time-to-market. Bankai’s gateway management service eliminates this burden entirely. We take charge of gateway deployment, configuration, and monitoring, ensuring that international calls are handled with minimal latency and maximum efficiency.

MNOs gain robust, compliant, and future-ready connectivity infrastructure—without needing to invest in or manage the hardware themselves. This dramatically simplifies their global voice operations.

Zero Bad Debts Management

Revenue leakage is a persistent risk in the global telecom ecosystem, often due to delayed or defaulted payments. With our zero bad debts assurance, Bankai introduces rigorous commercial governance that guarantees MNOs receive their dues on time. We handle partner vetting, credit limits, billing cycles, and collections with discipline and transparency.

The result is a predictable, stable revenue stream that frees up financial resources and reduces the need for internal teams to chase down payments.

Rates & Routing Management

Managing international voice rates and routing paths is a continuously moving target. Bankai leverages market intelligence, analytical tools, and a global partner ecosystem to deliver dynamic rate and routing management that aligns with each MNO’s profitability goals.

We ensure the best possible price-to-quality ratio on every call route, enabling our clients to retain competitiveness in the market while maximizing revenue per minute. With constant monitoring and fine-tuning, this service becomes a key lever in driving margins.

Disputes Management

Interconnect billing disputes can quickly escalate into financial and relationship breakdowns if not handled with care. At Bankai, we manage this critical process with professionalism and speed. Our teams maintain detailed logs, call detail records, and rate sheets, ensuring that every discrepancy is documented and resolved promptly.

By acting as a neutral and efficient mediator, we help MNOs maintain partner trust and ensure uninterrupted revenue flow—while reducing the administrative load on internal teams.

Sales Management

Growing the international voice business requires consistent partner engagement, deal-making, and market knowledge. Bankai’s sales management service is an extension of your commercial team—dedicated to generating leads, closing new business, and nurturing long-term partnerships. We use our decades of industry relationships and strategic insight to identify the best revenue opportunities for our clients.

MNOs benefit from faster expansion, higher sales conversion rates, and minimal overhead in acquiring new partners or channels.

Reporting Management

In the fast-paced telecom world, access to real-time, accurate data is critical. Bankai provides comprehensive reporting tools that keep MNOs informed about every aspect of their international voice business. From traffic patterns and partner performance to financial summaries and dispute statuses, our reports offer actionable insights and complete transparency.

Operators can make better decisions, plan more effectively, and maintain control without the need to build in-house analytics systems.

Network Operation Centre (NOC)

Ensuring 24×7 service availability and rapid incident resolution is vital for maintaining quality and uptime. Bankai’s fully managed Network Operation Centre provides round-the-clock monitoring and technical support for voice services. Our NOC team proactively identifies issues, responds to alarms, and coordinates with partners to minimize service disruptions.

MNOs gain the confidence of uninterrupted operations, quicker problem resolution, and significantly reduced operating costs compared to maintaining an internal NOC.

Why Global MNOs Trust Bankai Group

With over three decades of telecom expertise across continents, Bankai Group has earned its place as a reliable partner for carriers and MNOs worldwide. Our deep-rooted understanding of international telecom operations, combined with our flexible and transparent engagement model, allows us to deliver real business outcomes.

We bring foresight, accountability, and innovation to every partnership. Our clients trust us because we don’t just manage the business; we help grow it.

Conclusion

Bankai’s Managed Services are a strategic extension of your carrier business. Whether you’re looking to expand without Capex, reduce Opex, streamline your operational model, or unlock new revenue potential, our services are built to simplify operations and maximize profitability.

With full-stack management, predictable cost models, and outcome-driven engagement, we help MNOs transform their international voice business into a competitive advantage. Get in touch with Bankai Group today to explore how our Managed Services can accelerate your telecom growth with profitability